Slack has been our go-to tool for communication and collaboration from day one, and we greatly enjoy working with it! Slack has transformed business communication and provides its customers with the technology they need to work more effectively. EMPAUA are strongly aligned with their focus on digital transformation, which is why we are so excited about the opportunity to work with them more closely.
Slack has the mission to help you increase the ROI of your software. They want organizations to get more value not just from their investment in Slack, but for all of their existing software too. To speak to the value of Slack, let's first look into what software usage looks like at an organization. How
How does a typical organization use apps and tools? A typical organization uses over 1,000 cloud service apps and tools across their company. In a recent State of Work survey published by Global Web Index, 76% of employees report using more apps than they did five years ago. Organizations prefer to use the best tool for their needs, rather than force tools from a single suite of products. Challenge: Employees have difficulty getting access to information because it is often siloed within apps and tools.
How does Slack help solve these challenges? Slack brings it all together by securely connecting tools, information and teams. Slack enables companies to integrate their existing tools and workflows across three major categories:
Source: Slack Partners
You’ve just spent loads of money customising Salesforce to meet your specific business needs, and now your Account Executive is presenting you with the idea of “Managed Services”. What is Salesforce Managed Services, and why do you need it if your project was built and delivered properly?
Performing a Salesforce Technical Health Analysis is an important best practice to ensure you are getting the most out of your CRM investment. Bringing your system up to speed with your evolving requirements and Salesforce’s latest features is fundamental for business success.
Some things will happen whether you prepare for them or not, so what’s the big deal if we just ignore our Release Update prep, and what is there to do, anyway?
Relying on a CRM is a fundamental business decision and intrinsic to strengthening customer relationships. Salesforce is the digital platform that portfolio companies need for objective decision-making. It gives them the advantage of always being one step ahead, even volatile markets.Learn the powerful reasons our UK-based Managing Director, Kirk Heuser, has learned about why private equity firms seek a trusted CRM, like Salesforce.
Luke Toland, a Salesforce Consultant at EMPAUA, teaches you how to Connect your Salesforce org to an external API using zero lines of code. Use declarative tools and OpenAPI specifications to describe the external API functionality, and External Services creates invocable actions within Salesforce Flow that interact with the external API source.