We are pleased to announce the recent achievements of Aircall, one of our technology partners, with whom we have worked closely delivering smart solutions to our customers. Aircall offers a Software as a Service (SaaS) solution allowing companies to make and receive phone calls via internet. Today, the cloud-based phone systems platform became one of 15 unicorn companies which EMPAUA has developed exciting projects with. Not only that, but to date, Aircall has raised $120 million and is now valued at over $1 billion. “At Aircall, we didn’t expect to grow as quickly and as robustly as we did. It has been a very humbling experience. As many disruptors may know, we experienced setbacks and tough moments, but we always had this powerful drive to help millions of professionals create better communication between each other and their customers.”, Oliver Pailhès, Aircall Co-Founder and CEO on their blog. According to techeu, Aircall has achieved a 65% total customer growth over the past year alone, now counting some 8,500 customers worldwide, and a third of its revenue coming from the US. The firm counts over 450 employees in offices in Paris, Madrid, New York, and Sydney.
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative.They believe that a great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues. It is designed to enable delightful moments of human connection. Aircall was founded in 2014 and has raised over $226 million in funding. Based in New York, Paris, Sydney, and Madrid, the company currently has over 450 employees.
In this post, we go over an edge case that exemplifies why API names in Salesforce matter and what can happen if they are not properly used. Hint: it can easily block your deployments.
Still entering manual notes after phone calls? Our partner Aircall offers the best solution for cloud telephony with Salesforce. We can advise you on the best setup and strategy. Want to know more? Read this article and start your free trial and reach out to us for more support.
You may have heard about the Log4j2 vulnerability that has been resolved recently for the Salesforce products. To better understand the severity of this issue, It is suggested that this vulnerability has impacted almost 1 million exploits.
According to Salesforce, MFA is going to take effect on February 1, 2022. It will be required for all single-sign-on SSO logins and logins through the user interface, and you can turn it on directly in your Salesforce products or use your SSO provider’s MFA service. Read more here.
Salesforce Functions are code you can run on demand which can be useful for resource intensive processing and automation tasks which you can hand over to functions which can offer an alternative to using Heroku or additional middleware.