Still entering manual notes after phone calls? Our partner Aircall offers the best solution for cloud telephony with Salesforce. We can advise you on the best setup and strategy.
Want to know more? Read this article, and start your free trial. We are here to support you.
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and help desk tools. Aircall was built to make phone support easy to manage — accessible, transparent, and collaborative.
Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues. It is designed to enable delightful moments of human connection. Aircall was founded in 2014 and has raised over $100 million in funding. Based in New York, Paris, Sydney, and Madrid, the company currently has more than 350 employees.
Boosting connections with Aircall
Centralize your workflow: make outbound dials and receive inbound calls without ever switching screens. See caller details and a link to the associated Salesforce page appears as soon as the phone rings - no need to spend time searching for the right record.
Turbocharge productivity: get rid of manual data entry with automatic call logs including notes, dispositions, and recordings. Save time with easy click-to-call and PoweDialer features, so reps can book more meetings and close deals faster.
Smarter insights: use our Salesforce Omnichannel integration to easily manage which team members are available. Set up custom workflows with call tagging. Report natively on phone activity with the pre-built dashboard and gain deeper insights on every call.
Why using Aircall?
Easy CTI Setup
No hardware needed. Simple and beautiful UI for admins and agents.
Fast
In less than 5 minutes, you can have your team up and running.
Connected
Connect to 50+ integration apps like Slack, Gong, Segment and more in just a few clicks.
Global
Create a local phone number in 100+ countries - instantly.
Features
Instant numbers in 100+ countries
Business hours scheduling
Phone tree/IVR routing
Team-based queuing
Call recording
Call commenting and tagging
Cold and warm transfer
Transfer to users, teams, external numbers
Live Feed, activity and productivity reporting
Click-to-dial & PowerDialer
Live call listening & whispering
Advanced API and webhooks
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