Customer Story

"EMPAUA helped us successfully roll out a highly customised solution for our company on an international scale."

Daniel Krauss, CIO @ FlixBus

Salesforce Cloud Implemented

Experience (Community) Cloud

Company Industry


Project Outcome

International Portal Implemented

Technology Partner

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FlixBus is a long-distance mobility provider, founded in Munich in 2013 by three young entrepreneurs with the vision of making long-distance travel green, comfortable and affordable. Running on a state-of-the-art backend system, FlixBus provides Europe's largest intercity bus network with 250,000 daily connections to 1,400 destinations ins over 26 countries. FlixBus has served over 100 million customers to date.


  • As FlixBus experienced growth across Europe, they were continually integrating more mobility partners into their system.
  • FlixBus favoured the idea of working with a platform that had better usability, functionality and scalability and chose to work with the Salesforce platform.


  • FlixBus opted to work with Community Cloud to manage their portfolio of mobility partners.
  • Working with a "Build-Your-Own" Community template, EMPAUA carried out technical customisations to make the platform align with FlixBus theming guidelines.
  • EMPAUA then built and integrated custom lightning components to query backend data to display to mobility partners in a secure and digestible way. 


Working with EMPAUA, Flixbus were able to turn their business requirements into a go-live platform within timeline and budget. The platform is scalable, which is of pivotal importance as FlixBus continue to integrate mobility partners into the community.

"EMPAUA helped us successfully roll out a highly customised solution for our company on an international scale. Despite the challenging nature of the project, with EMPAUA, the process never felt daunting, and we were guided smoothly through the methodology. Their proven Salesforce expertise and ability to quickly understand our needs, design and develop a solution, allowed for a swift production turnaround with all bases covered."
Daniel Krauss, FlixBus CIO

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