Customer Success Study: Lendico Schweiz AG

Lendico Schweiz AG

SALESFORCE CLOUD

Sales Cloud

INDUSTRY

INDUSTRIE

FinTech

PROJECT OUTCOME

PROJEKTERGEBNIS

Platform Migration
CONTACT USKONTAKT UNS
Our new SalesForce instance was a success right from the first moment of going live
Vincent van Seumeren, COO

About Company

Über das Unternehmen

Lendico Global is a multinational company, operating a peer-to-peer lending platform. Lendico Schweiz AG, operated by PostFinance, offers Swiss businesses a modern alternative to traditional loans from credit banks. At the same time, the platform provides private and institutional investors access to a new asset class. Lendico Global was initially founded in 2013 by the incubator Rocket Internet in Berlin.

Challenge

Herausforderung

Historically, Lendico CH and Lendico Global shared a Salesforce instance, which made it more and more difficult for Lendico CH, especially after the move to PostFinance in 2017, to adapt the system to their country-specific requirements. In early 2018, they hence decided to move to their own Salesforce org. The different processes of the countries, along with data migration and a tight deadline, was a big challenge where they sought help from EMPAUA for.

Solution

Lösung

To achieve the goals of Lendico, EMPAUA first conducted a thorough Health Check of their current setup and processes, while keeping their desired operations in mind. With these insights, EMPAUA was able to recommend implementation and migration steps to them.

Results

Ergebnisse

With a successful migration from the legacy instance, Lendico now possesses one platform giving them a complete overview over all their Swiss partners, investors, and borrowers, allowing their team to process sales faster and more accurate to their needs than ever before.
“Right from the start of our cooperation with EMPAUA, we immediately saw the value they provide, with excellent kick-off workshops where they were thinking along with the business. Also, they ensured we were fully prepared for the implementation (both on a technical as well as stakeholder level) and that our new Salesforce instance was a success right from the first moment of going live. Thanks for the great cooperation!”
Vincent van Seumeren, COO

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